The following are the terms of trade of Experience Co Limited (ACN 167 320 470) (hereafter referred to as ‘Experience Co’) and its controlled entities (refer point 6 for complete listing). Experience Co is the seller of experiences and other ancillary items, including but not limited to certificates, photographs, videos, and merchandise. All dealings with Experience Co will be on these Terms of Trade unless otherwise agreed in writing with Experience Co.

Terms & Conditions

  • Terms & Conditions

    Each Experience Co activity has their own unique set of Terms & Conditions. Please ensure you have read these prior to booking your chosen experience.

  • Gift Vouchers Policy

    Vouchers are non-refundable, not redeemable for cash, but are transferable. The Purchaser must advise Experience Co in order to transfer a gift voucher. All gift vouchers purchased directly through Experience Co will expire six months after purchase. Gift Voucher extensions are available for $50 for a three month extension. Failure to show on your scheduled date and time will render your voucher invalid. Remember to present your voucher on arrival at check-in as without it, you are unable to participate. Treat your voucher like cash and take care not to lose it. Lost or stolen gift vouchers are non-refundable and no replacements are available. Where the cost of your experience is greater than the value of your voucher, you will be required to pay the difference. Where the cost of your experience is less than the value of your voucher you will not be entitled to a cash refund.

  • Privacy Policy

    Experience Co is dedicated to keeping your details private. For our full Privacy Policy, please click here.

  • Security Policy

    When purchasing from Experience Co your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact Experience Co on marketing@experienceco.com.

  • Acceptance of these Terms & Conditions

    Be advised that once your activity Terms & Conditions have been received by Experience Co it serves as authorisation of your payment and acceptance of the terms and conditions stated. You also agree to further indemnify Experience Co, it’s associate companies, directors and associates against any risk or action related to your participation in your activity.

  • Listing of controlled entities

    Experience Co has a number of controlled entities, that include, but are not limited to:

    • Skydive the Beach and Beyond Sydney Wollongong Pty Ltd (ACN 169 433 363)

    • Skydive the Beach and Beyond Central Coast Pty Ltd (ACN 167 390 909)

    • Skydive the Beach and Beyond Hunter Valley Pty Ltd (ACN 156 316 200)

    • Skydive the Beach and Beyond BB Pty Ltd (ACN 605 903 197)

    • Skydive the Beach and Beyond Melbourne Pty Ltd (ACN 169 446 664)

    • Skydive the Beach and Beyond Great Ocean Road Pty Ltd (ACN 167 042 819)

    • Skydive the Beach and Beyond Yarra Valley Pty Ltd (ACN 167 197 864)

    • SBB Trading Pty Ltd (ACN 169 433 461)

    • STBAUS (ACN 169 464 555)

    • Skydive the Beach and Beyond Airlie Beach Pty Ltd (ACN 168 469 565)

    • Skydive the Beach and Beyond Newcastle Pty Ltd (ACN 167 042 800)

    • Australia Skydive Pty Ltd (ACN 134 382 004)

    • Raging Thunder Pty Ltd (ACN 010 509 949)

    • Fitzroy Island Ferries (ACN 091 554 200)

    • Fitzroy Island Pty Ltd (ACN 089 188 901)

    • Martheno Pty Ltd (ACN 075 607 466)

    • Raging Thunder Retail Pty Ltd (ACN 116 275 006) 

    • Byron Bay Ballooning Pty Ltd (ACN 123 520 874)

    • GBR Helicopters Pty Ltd (ACN 143 159 531)

    • Air Vistas Pty Ltd (trading as Wine Country Ballooning) (ACN 140 586 858)